mmk365 Privacy Policy

mmk365 is a platform providing full online gaming and betting services for players in Myanmar. We are firmly committed to respecting and protecting your personal information at all times.

This Privacy Policy applies from the moment you visit the mmk365 website mmk365.im — before you register, while your account is active, and even after it is closed. It explains the types of data we collect, how we store it, how we use it, and how we protect it.

We encourage you to read this policy carefully and understand your data protection rights. By continuing to use this website, you are considered to have read and accepted the terms of this policy. If you do not agree with any part of it, please contact us at [email protected].

We collect your data through the following methods —

• Direct Collection: Data you provide yourself when filling in the registration form, making a payment, or contacting customer support.
• Automatic Collection: Data automatically recorded by cookies, log files, and tracking technologies when you browse the website.
• From Payment Services: Financial transaction data passed from KBZPay, Wave Money, AYA Pay, and bank transfer services — this data is handled in accordance with those providers' own policies.
• From Third-Party Verification Services: Only a limited amount of personal information is accessed for age verification and identity confirmation purposes.

Collected data is used only for the following purposes —

• Account registration, security verification, and maintaining access controls
• Processing deposits and withdrawals smoothly and quickly
• Verifying accuracy of gaming records and calculating bonuses
• Supporting responsible gambling tools (limits, self-exclusion)
• Customer support — providing 24/7 Live Chat and email assistance
• Calculating VIP programme rewards and referral commissions
• Preventing financial fraud and maintaining platform security
• Running analytics to improve website performance
• Sending announcements about games or services you may be interested in (you can opt out at any time)

We do not use your data in any way beyond the purposes stated here. Your data is not sold or provided to external advertising services.

mmk365 does not sell, rent, or commercially provide your personal data to third parties. However, we may share it on a limited basis with the following parties where strictly necessary to provide our services —

• Payment Processors: KBZPay, Wave Money, AYA Pay, and banks — data is shared solely to complete financial transfers.
• Technology Service Providers: Companies that handle servers, databases, and security — bound by service-level agreements and non-disclosure agreements (NDAs).
• Fraud Prevention Companies: Only the minimum data required for financial protection is shared.
• Legal / Regulatory Requirements: When required by a court or legal proceeding in accordance with the law, data will be disclosed to the extent legally required and no further.

Outside of the cases listed above, your personal information will not be shared with anyone without your consent.

Our website uses cookies and similar technologies. A cookie is a small data file stored in your browser that helps the site run more smoothly.

• Essential Cookies: These are required to maintain login sessions and carry out security checks, and cannot be disabled.
• Functional Cookies: Remembers your language preference, device type, and site settings.
• Analytics Cookies: Collects behavioural data to improve the website experience — you can turn these off through your browser settings.

You can clear cookies through your browser settings, but note that disabling essential cookies may affect certain parts of the site.

We do not keep data longer than necessary. The retention periods are as follows —

• Account Data: Retained for the duration your account is active and for any period required after account closure.
• Financial Records: Retained for the period required by law to meet financial obligations.
• Gaming Records: Retained for a reasonable period beyond account closure to resolve disputes and carry out responsible gambling checks.
• Technical Log Files: Retained only for the period needed for security and troubleshooting purposes.

Once the retention period ends, data will be securely deleted or anonymised.

mmk365 uses both technical and organisational measures to protect your data —

• SSL / TLS Encryption: All data transfers between you and our servers are protected with SSL encryption.
• Database Encryption: Stored data is protected using encryption technology.
• Access Control: Staff can only access data relevant to their role, and are verified through authentication steps.
• Regular Security Audits: Cybersecurity specialists regularly review the platform for vulnerabilities.
• Breach Response Plan: In the event of a data breach, affected players and relevant parties will be notified promptly.

Players are also responsible for their own account security — use a strong password and do not share your account credentials with any third party.

You have the following rights regarding the data we collect and hold —

• Right of Access: You can request to view any data we hold about you.
• Right to Rectification: You can request that inaccurate or incomplete data be corrected.
• Right to Erasure: You can request that your data be deleted, provided it does not conflict with legal obligations.
• Right to Object: You can object to your data being used for direct marketing purposes.
• Data Portability: You can request that your data be provided to you in a readable format.

To exercise any of the above rights, contact us at [email protected]. We also offer 24/7 Live Chat in Burmese, and we will respond to data requests as quickly as possible.

Please be aware that any third-party websites linked from our site operate under their own privacy policies. mmk365 is not responsible for how data is handled on third-party sites.

We also encourage you to read and understand the policies of payment service providers (KBZPay, Wave Money, AYA Pay, banks) on their respective websites.

mmk365 is a platform for players aged 21 and above only. We do not intentionally collect, store, or use personal data from anyone under the age of 21.

If we become aware that any data has been submitted by anyone under the age of 21, we will immediately delete that data and close the associated account. If you are aware of any such case, please notify us immediately at [email protected].

We may update this Privacy Policy as needed. Any changes will be posted on this page and the "Last Updated" date will be revised accordingly.

If significant changes occur, we will notify you in advance at your registered email address. Continued use of the website after the announcement will be considered your acceptance of the updated policy.

If you do not agree with any changes, you can contact us directly and we will work with you to find a solution. For any questions, reach us at [email protected] or chat with us instantly in Burmese via 24/7 Live Chat.